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Open Training &
Education Network

PHONE: 131 601

Support Services

Support Services

Information for Students

As an enrolled student with OTEN we provide you with the educational support to fit your learning around your lifestyle to achieve the completion of your chosen qualification.

While we are able to offer you flexibility through studying by distance, you need to be aware that national qualifications are regularly updated in line with industry changes and work practices. As a Registered Training Organisation, OTEN is committed to ensuring that you graduate with the best and most up-to-date qualification available to help you meet your employment and vocational goals.

After enrolment, if the qualification that you are studying is updated, you will be contacted by your teacher to discuss your options.

TAFE NSW rights and responsibilities, along with the OTEN Customer Service charter outline our expectations of you as a learner and OTEN's commitment to supporting you during your studies.

If you aren't able to find the information you need about the course we deliver, enrolling and studying with OTEN, we welcome your enquiries.

The OTEN Customer Service Charter (PDF, 57KB)

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