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Contact Us

Consumer Protection

TAFE NSW has a reputation as a safe, progressive and dynamic place to study. We aim to provide an environment to support quality vocational education and training to benefit individuals, industry, business and the wider community.

As a TAFE NSW student you have the right to:

  • expect that the education and training will be consistent with the Australian Skills Quality Authority (ASQA) regulations and Smart and Skilled Contract requirements
  • be informed about personal information that is collected about you and the right to review and correct that information
  • a fair process for providing feedback and making a complaint.

With rights come responsibilities and as a TAFE NSW student your responsibilities include:

  • providing accurate and complete information to TAFE NSW
  • behaving in a responsible and ethical manner.

For enquiries in relation to consumer protection matters please contact:

TAFE NSW, Western Sydney Region

Mina Karpouzas
Consumer Protection Officer
Phone: (02) 4570 9002

TAFE Digital
Elizabeth Whitelaw
Consumer Protection Officer
Phone: (02) 6773 7185


ABN 89 755 348 137 | RTO Code 90003

Contact by Training Services NSW:
If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at TAFE Digital.