About Us - TAFE Digital Skip to content Skip to page navigation

About Us

About Us

About us


The Open Training and Education Network, OTEN, is the largest provider of distance education and vocational training in Australia. OTEN is part of the award winning TAFE NSW - Western Sydney Institute, national winner of the 2010 Large Training Provider and 2011 Skills for Sustainability at the Australian Training Awards.

We offer world-class distance education services and products to more than 60,000 students in over 200 TAFE NSW courses. These courses give our graduates nationally recognised qualifications through the Australian Qualifications Framework (AQF). These qualifications are highly valued by industry and the wider community both in Australia and internationally.

About us: read more

Our Customers - Our Priority

We continually strive to deliver the highest quality service to our students, business partners and the community. The TAFE Digital Customer Service Charter underpins this commitment.

Our students enjoy the flexibility of being able to study when and where it suits them so that they can accommodate the demands of work and family. For those students who are highly motivated, they can accelerate their studies to achieve their qualifications faster.

Our Customers - Our Priority: read more

Our Staff

Distance education is a specialised field, requiring a highly skilled, professional staff. Our dedicated staff have a wealth of knowledge and experience to effectively deliver this type of education across a range of courses to a diverse community of students. With staff maintaining their industry experience, this ensures that our courses reflect the latest industry trends and developments.

Our History


We were very proud to celebrate 100 years of distance education in New South Wales in 2010. To commemorate this very important milestone, an e-book was written to record the many wonderful anecdotes and reflections from past and present staff and students and to demonstrate how our business has transformed along the way. Please click on the image below to read more about this.

To track the progress of distance education over the years, see historical dateline of events.

OTEN Centenary e-book (PDF, 2,589KB)

History of Open Training and Education Network (PDF, 2,819KB)

Our Future

We are excited about the future of distance education in Australia. By embracing the rapid changes in technology, we will continue to play a vital role as leaders in distance education and to offer educational and training opportunities to a diverse range of students.

Download Adobe Reader To view some of the documents and forms on this website, you'll need the Adobe Reader software from Adobe, Inc.


ABN 89 755 348 137 | RTO Code 90003

Contact by Training Services NSW:
If your course has been funded by Training Services NSW under Smart and Skilled, you may be contacted by a Training Services NSW representative to discuss your experience at TAFE Digital.